Legal
Business Communication & Email Policy
QB Upgrade Hub uses email infrastructure for legitimate business communications related to our accounting, bookkeeping, software, and technology services.
How We Use Email
Email is used to support real business communication, including:
- Responding to customer inquiries
- Service and support communication
- Transactional notifications
- Appointment confirmations
- Project updates
- Account-related communication
- Operational notifications
What We Do Not Do
QB Upgrade Hub does not support the use of its communication infrastructure for unsolicited bulk messaging, deceptive messages, spam, or unauthorized distribution of email.
Responsible Practices
Our approach to business communication is guided by the following practices:
- Appropriate collection of recipient contact information, generally through direct inquiries or active client relationships
- Accurate sender identification in all correspondence
- Sending communications relevant to the recipient's inquiry or engagement
- Respecting recipient communication preferences
- Providing unsubscribe mechanisms where applicable
- Handling bounces and delivery issues appropriately
- Reviewing and responding to complaints
- Protecting recipient information in line with our Privacy Policy
This policy describes our intended practices. As with any communication system, we work to continually monitor and improve adherence to these standards.
Contact
Questions about this policy can be directed to info@qbupgradehub.com or 1800-232-9829.